Facility Policies

About

Individuals utilizing the United Sports facility do so at their own risk. The property owner(s), league operators, officers and staff of United Sports assume no liability for any injuries or accidents that may occur. Please reference the Liability / Injury Waiver and Release Forms, as well as signage posted within the facility.

FACILITY RULES

  • Conduct within the facility should be in the spirit of good sportsmanship at all times.

  • At no time shall spectators enter the field to speak with officials, coaches, or players. Any spectator that enters the field to confront an official or another player will be suspended from the facility.

  • Rude, inappropriate, and disrespectful language is not tolerated, and will result in facility suspension.

  • Should you find or lose any items please report the incident immediately to a United Sports employee. The United Sports owner(s) and staff do not assume responsibility for any items lost or stolen.

  • No food or drinks on the fields or volleyball courts. Outside food and drinks are not permitted in the United Sports. Players and referees may bring 1 water bottle.

  • No animals, with the exception of service animals, will be allowed in the facility.

  • No chewing tobacco or chewing gum permitted in facility at any time.

  • No sunflower seeds or similar type products are permitted in the facility.

  • No glass containers on the field, volleyball courts, or in the player boxes.

  • Video recording from the player boxes is not allowed.

  • Children must be supervised at all times.

  • Balls shall not be kicked, thrown, or hit against the building walls (interior or exterior) unless on the playing field. Damage caused by these actions shall be the financial responsibility of the individual, or their parents or legal guardians.

REFUND, RETURN, AND INSUFFICIENT FUNDS POLICY

  • United Sports does not issue cash refunds. We do not consider refunds unless United Sports has to cancel an event or program that is not rescheduled.

  • A returned check charge of $35.00 will be assessed for each returned item. Payment must then be made by cash, money order, or certified check.

  • If payment is not received in full, the $35 returned check fee will be paid first, with any remaining funds being applied to the account/bill.

  • Credit Card Refunds: United Sports will only refund the original card of purchase. If the guest has cancelled that account, the refund will not be process onto another card but in the form of a check. It will be the guest’s obligation to inform United Sports of this change prior to us processing the refund.

  • If United Sports receives a Credit Card Chargeback for services that were rendered by United Sports, we will access said fees on the guest’s account. Additionally, a $35.00 Chargeback Fee will be assessed for fees absorbed by United Sprots. All fees placed on the guest’s account must be paid to United Sports prior to participating in other offerings.

EQUAL OPPORTUNITY CARE PROVIDER

Any complaints or concerns of discrimination can be filed with U.S Department of Health and Human Services Office of Civil Rights, (OCR) the DHS Bureau of Equal Opportunity (BEO) and/or the Pennsylvania Human Relations Commission (PHRC). The CEO and General Manager will also work together to resolve the complaint or concern. Information will be passed on to Senior Department Director to assist in communicating to parties involved and come to a resolution. The Manager on Duty can also assist in handling communication and addressing complaints or concerns. The Front Desk can assist in giving knowledge of who the complainant or concerned party can contact.

Stay in the know about all of our current and upcoming programs.

Our e-newsletter is delivered by Constant Contact. We will never share, sell or otherwise release your personal information to any outside or third-party organizations.